A customer called last night to order a cake, no problems there. Today she went to the wrong store, so she called us, cursing out the decorator for Her mistake. When our decorator put the manager on, our manager offered to drive the cake over the other store, but the lady told her where she could shove the cake and hung up. She called back and demanded to speak with our store manager, but when he picked up, she hung up.
He called the store manager of the other store and said to proceed as he wished, but if she entered our store, he'd throw her out.
Wonderful human being the woman.