Or simply a case of "Customers taking their business elsewhere."
Boycotts have to be organized, but bad business is just bad business.
Um, isn't large numbers of customers taking their business elsewhere due to actions by a company the very definition of a boycott?
Nnnnnnnot one iota. See: Amy's Baking Company, where the crazy from that mess resulted in lost business.
Isn't that... people boycotting them?
boy·cott
ˈboiˌkät/Submit
verb
1.
withdraw from commercial or social relations with (a country, organization, or person) as a punishment or protest.
synonyms: spurn, snub, shun, avoid, abstain from, wash one's hands of, turn one's back on, reject, veto More
antonyms: support
refuse to buy or handle (goods) as a punishment or protest.
refuse to cooperate with or participate in (a policy or event).
noun
noun: boycott; plural noun: boycotts
1.
a punitive ban that forbids relations with certain groups, cooperation with a policy, or the handling of goods.
synonyms: ban, veto, embargo, prohibition, sanction, restriction; More