TheL - since you are in FL, take it to TigerDirect/CompUSA store. If it is fixable, will cost around 60 bucks. Might just be a loose connection. And if it ain't fixable, that's a damn good store to shop - their open box returns are a bargain, or get a reconditioned online. New chromebooks are going for 250 wifi, 450 3G, if you can adjust to the OS, and they are samsungs.