Unwarranted use of the word 'obviously'.
Recently had this at my local doctor's surgery. I'd been waiting for the results of a test to come through for weeks, so went in to ask about it. The surgery has recently been redesigned so that the reception area no longer offers any privacy, which wasn't a good start.
I had a conversation with the receptionist that went something like this:
"Hi. My name's Justalongfortheride. I'm here to pick up some test results."
"What for?"
*Pause, then try to convince receptionist to look at my file so I don't have to say it out loud* "I'm sure it's under my name. Justalongfortheride. Do you need my post code?"
"Hmm... that's not how we file things here. What was the test for?"
*Looks dubiously at receptionist, then glances furtively around at waiting room half-filled with people* "Um..."
"Oh, I think I've found it. Justalongfortheride?"
*Starting to feel optimistic* "Yes."
"You had a test done for a fungal toenail infec-"
"-Yeah thanks. Yeah." *Sigh* "What are the results?" *Do they treat HIV+ patients like this too?*
"There isn't any infection."
*Well, that's a relief* "Right. Thanks. So why didn't you contact me to let me know that?"
"Well, because obviously you'd come in when we get the results back and we tell you."
"Obviously?" *looks at noticeboard next to reception, which is covered with leaflets etc. about what to do if you're elderly and want the flu jab, how to recognise white finger syndrome, etc. There's nothing there about getting test results* "There's nothing up there about it. What exactly about the process is 'obvious'?"
*Receptionist stares me out for a few seconds. I stare the receptionist out for a few seconds*
"Sorry." (said the receptionist)
*Walks out without saying anything else*